In early June, Mike Barron and Dan Bartelli were invited to represent Oliver Gear and Nixon Gear at United Technologies’ ITO University session in Michigan City, Indiana. Mike Barron said “this was a great three days and will mean a lot to our Process Improvement Goals and our journey as a leading Precision Gear Manufacturing Facility”
The three day event included a combination of UTC Management and Top Suppliers to spend three intensive days learning the concepts which were developed by UTC’s Quality Guru Yuzuru Ito. Dr Ito was one of the world’s foremost experts on quality and UTC’s quality advisor from the late 1980s until his death in 2000.
Chairman Sam Haines says “not only is UTC our biggest customer, they are also teaching us more in-depth skills for our daily Continuous Quality Goals. Every day, in almost every country in the world, customers define our competitive excellence when they decide to buy our products and services or those of a competitor’s. Only by offering superior value to both customers and investors will our company continue to grow and prosper. Therefore, our quest for competitive excellence has no end.”